‘Tickets’ or ‘Tournament Tickets’ are pre-paid entries which can be used in lieu of the Buy-in Amount into any eligible Tournament on Bunga365.com. Tickets may be generated and added to your account consequent to your tournament winning or promotional schemes conducted by Bunga365.com.
Please note that Tournament Tickets are different from Support Tickets raised by you in the "Raise a Ticket" Section of Bunga365.com.
CAN I USE THE TICKET FOR ANY TOURNAMENT?
You can use the ticket only for eligible tournaments. If your ticket is eligible for entry into a specific tournament, it will be displayed in the Registration Pop-up of the respective Tournament. You can choose any one of the eligible tickets to register for the tournaments without any deduction from your Real Chip Account Balance.
DOES THE TICKET HAVE AN EXPIRY?
Yes. You can find your Tournament Ticket Expiry Date in your Tickets Section in the My Account Page. You can also directly click on the following link to see your list of Tickets, their Status and Expiry Dates.https://www.Bunga365.com/usertickets.
HOW CAN I USE THE TICKET?
Simply click on the Register Button next to the Tournament you wish to register for in the Tournament Lobby. In the Tournament Info Page, click on Register. If you have eligible tickets for this Tournament, you will receive a pop-up allowing you to select the ticket you wish to use for Registration. In case you do not want to use the tickets and save them for a later tournament, you can also choose the Cash Option, which will deduct the Tournament Buy-in Amount from your Real Chips Account Balance.
WHAT HAPPENS IF I UNREGISTER FROM THE TOURNAMENT?
You may unregister from any tournament as long the un-registration window is open. If you have used a ticket to register for the tournament and wish to unregister from the tournament, the ticket will automatically be credited back to your account upon Un-Registration. You can re-use the ticket for registration into any Tournament during its validity period.
WHAT HAPPENS IF THE TOURNAMENT I REGISTERED FOR USING THE TICKET IS CANCELLED?
If you have registered for a tournament using a Ticket and the tournament is subsequently cancelled, the Ticket will automatically be credited back into your account. You can re-use the ticket for registration into any Tournament during its validity period.
CAN I USE MULTIPLE TICKETS TO REGISTER IN A SINGLE TOURNAMENT?
You can use only a single ticket equal to the value of the Tournament Buy-In to register for an eligible Tournament.
CAN I REGISTER INTO A TOURNAMENT WITH A VALUE LESS THAN THE TICKET VALUE?
You can use only a single ticket equal to the value of the Tournament Buy-In to register for an eligible Tournament.
WHAT DO I RECEIVE IF I WIN A TOURNAMENT USING A TICKET?
Your prize eligibility if you have registered for a tournament using a ticket is the same as the prize eligibility of any player who has registered using any other forms of Tournament Buy-In.
CAN I REDEEM A TICKET IN LIEU OF CASH?
No. You cannot redeem a ticket in lieu of its cash value. It can only be used to gain a pre-paid entry into eligible tournaments conducted from time to time on Bunga365.com. However, if there are no tournaments conducted on Bunga365.com with Buy-in value equal to your Tournament Ticket Value within the expiry period of your Ticket, you may write to us at Bunga365.com to request an extension of your expiry date. The period of extension will be at the discretion of Bunga365.com.
CAN I TRANSFER A TICKET?
No. A ticket cannot be transferred.
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